Return Policy

Return Policy

Aastha Solar (https://aasthasolar.com) values customer satisfaction. This Return Policy explains the conditions under which returns are accepted for products and services purchased from us.

1. General Policy

Aastha Solar deals in solar equipment, electrical products, and installation-based services. Due to the nature of these products, return options are limited and subject to specific conditions.

2. Eligibility for Return

Returns may be accepted only in the following cases:

1. Product delivered in damaged condition
2. Incorrect product delivered (not as per order)
3. Manufacturing defect within the warranty period
4. Product is unused and in original condition

3. Non-Returnable Items

Returns will not be accepted in the following cases:

1. Installed products after installation is completed
2. Customized solar systems or configurations
3. Products used, altered, or damaged by the customer
4. Site-fitted electrical materials or wiring items
5. Items without original packaging or invoice

4. Return Process

To initiate a return, the customer must:

1. Submit a written return request with order details
2. Provide proof such as images or videos of the product
3. Wait for verification and approval from our team

Returns will only be processed after proper inspection and approval.

5. Inspection Rights

Aastha Solar reserves the right to inspect any returned product before approving a return or replacement. The final decision will be made based on inspection results.

6. Changes to This Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions regarding this Return Policy, please contact us:

Website: https://aasthasolar.com

Email:  info@aasthasolar.com

Phone: +919399212016